Secure Vectors ASV
Terms of Service and Billing Policy
【Terms and Conditions】
1. Governing Law and Company Information
The service provider (hereinafter referred to as "the Company") is duly established in the Republic of China (Taiwan). These Terms and Conditions shall be governed by, interpreted, and construed in accordance with the laws of the Republic of China (Taiwan). Any disputes arising from or in connection with these Terms shall be subject to the local regulations.
2. Refund Policy
This service is a digital automated scanning service. Pursuant to Article 19, Paragraph 2 of the Consumer Protection Act (Taiwan) and the "Criteria for the Reasonable Exceptions to the Right to Rescind Communication Transactions," this service is classified as "non-tangible digital content or online services provided with the consumer's prior consent." By completing the payment, you provide prior consent for the service to commence immediately (including account provisioning or scanning activities). Once the service has commenced, the 7-day right of rescission is excluded, and the service is non-refundable.
3. Additional IP Scope
Any additional IP addresses or domains added to the scan scope will incur a fee as listed below
Standard Compliance (Quarterly Scan) : TWD 1,000 (excl. VAT) per IP/domain
Continuous Compliance (Monthly Scan) : TWD 3,000 (excl. VAT) per IP/domain
4. Re-scan Policy
Each paid scan includes one (1) complimentary re-scan. Any subsequent re-scans (the second re-scan and beyond) will be charged a service fee as listed below
Standard Compliance (Quarterly Scan) : TWD 1,000 (excl. VAT) per IP/domain
Continuous Compliance (Monthly Scan) : NWD 3,000 (excl. VAT) per IP/domain
For requests under Articles 3 and 4, a payment link will be provided through service@securevectors.com. Both parties agree that the requested services will only be scheduled and executed upon receipt of full payment.
5. Time Interval Limitation
To ensure the validity and timeliness of compliance data, the interval between the initial scan and the re-scan, or between any consecutive re-scans, must not exceed fourteen (14) calendar days.
6. Forfeiture and Re-Ordering
If an account is not activated within or a re-scan is not performed within the 14-day window due to client-side factors, the complimentary re-scan will be forfeited. Any subsequent scanning requests will be processed as a new order and billed accordingly.
7. Limitation of Liability
To the maximum extent permitted by law, the Company's total liability for any claim arising out of the service shall not exceed the total amount paid by the Customer for the specific scan instance. The Company does not guarantee that the scanning will detect all security vulnerabilities.
【Pricing and Exchange Rate Policy】
1. Tax and Currency
Pursuant to the tax laws of the Republic of China (Taiwan), the location of the Company, all pricing is calculated and quoted in New Taiwan Dollars (TWD).
2. Reference Rates
Any amounts displayed in USD or other foreign currencies are provided for reference purposes only, based on current market exchange rates at settlement.
3. Final Settlement
The final charge is subject to the actual currency and total amount effectively paid through your payment provider (e.g., credit card issuer or payment gateway) at settlement. All services will be executed only upon confirmation of full payment.
Any matters not covered herein shall be governed by the laws of the Republic of China (Taiwan). In the event of any dispute, both parties agree that the Taiwan Taipei District Court shall have jurisdiction as the court of first instance.
If you have any further inquiries, please contact service@securevectors.com.
Declaration of Agreement: I have read and agree to the Terms of Service and Billing Policy. I understand and agree that this service is provided by a Taiwan-based company. Pursuant to the local Consumer Protection Act, this digital service excludes the 7-day right of rescission once payment is completed and service commences; therefore, it is non-refundable. By checking the box on the main form, I acknowledge that I fully understand and accept all the terms mentioned above (including service rules, billing policies, and legal jurisdiction).
End of Terms of Service
1. Data Controller
This Privacy Policy applies to Secure Vectors Information Technologies Inc.
(hereinafter referred to as the “Company”, “we”, or “us”).
In accordance with the Personal Data Protection Act of Taiwan and the EU General Data Protection Regulation (“GDPR”), the Company acts as the Data Controller with respect to the processing of personal data described in this Policy.
Contact Information
· Company Name: Secure Vectors Information Technologies Inc.
· Official Website: https://www.securevectors.com
· Privacy / Data Protection Contact Email: service@securevectors.com
2. Scope of This Policy
This Policy explains how the Company collects, processes, uses, and protects your personal data when you:
· Visit or browse our website
· Use our products or services
· Contact us, submit forms, register for events, or conduct transactions
This Policy does not apply to third-party websites or services that are not operated or managed by the Company.
If you access third-party websites through links on our website, please refer to the privacy policies of those third parties.
3. Categories of Personal Data Collected
3.1 Personal Data You Provide Voluntarily
· Contact and Inquiries (Contact Us):
Name, email address, phone number, company name, job title, country, subject, and message content.
· Product Purchase and Billing Information (ASV Checkout & Billing):
o Report Recipient Information: Company name, contact person’s name, company address (city/country/postal code), phone number, email address.
o Billing and Invoice Information: Invoice company name, TAX ID / VAT number, invoice delivery email address.
· Event Registration (Events):
Necessary information as required by specific event registration forms (e.g., Google Forms).
3.2 Automatically Collected Technical and Usage Data
When you browse our website, the system may automatically collect:
· IP address
· Device and browser type
· Access time, browsing and click activity
· Data generated by cookies or similar technologies
Such data is generally used for statistical analysis, website operation, service optimization, and information security purposes, and is not used to directly identify specific individuals.
4. Purposes and Legal Bases for Processing Personal Data
The Company processes personal data only on lawful bases as permitted by applicable laws, for the following purposes:
4.1 Performance of a Contract or Pre-contractual Measures
· Processing orders and providing products or services
· Billing, payment, and invoice issuance
· Responding to service requests
4.2 Legal Obligations
· Taxation, accounting, and legal compliance
· Compliance with requests from courts or competent authorities
4.3 Consent
· Event registration and management
· Marketing communications, newsletters, or non-essential cookies
4.4 Legitimate Interests
· Website operation and information security
· Service quality analysis and improvement
· Prevention of fraud, abuse, or unauthorized use
When processing personal data based on legitimate interests, the Company takes into account the rights of data subjects and their reasonable expectations, and processes such data in accordance with applicable laws.
5. Sharing of Personal Data with Third Parties
The Company does not sell, rent, or exchange your personal data.
Personal data may be shared with third parties only to the minimum extent necessary under the following circumstances:
· Service providers engaged by the Company (e.g., cloud services, system maintenance, payment or billing services)
· Where necessary to perform a contract or provide services
· Where required by laws, courts, or competent authorities
· To protect the legitimate rights and interests of the Company, users, or the public
Such third parties may act as Data Processors or Independent Data Controllers, depending on their respective roles.
The Company requires such parties to comply with appropriate confidentiality and personal data protection obligations.
6. Cross-Border Transfer of Personal Data
Due to the use of multinational cloud or technical services, your personal data may be transferred to locations outside Taiwan, including but not limited to the United States.
Where personal data of EU data subjects is involved, the Company will adopt appropriate cross-border transfer safeguards in accordance with the GDPR, including:
· Adequacy decisions issued by the European Commission
· Standard Contractual Clauses (SCCs)
· Other reasonable and appropriate safeguards as required by applicable laws
7. Data Retention Period
The Company retains personal data only for the period necessary to fulfill the purposes for which it was collected, or as required by law:
· Transaction, billing, and tax-related data: Retained for periods required by applicable laws and business practices
· General contact, event, or marketing data: Retained until you withdraw your consent or request deletion
· Website analytics data: Retained in aggregated or de-identified form
Upon expiration of the retention period, personal data will be deleted or anonymized in accordance with applicable laws.
8. Your Rights (Data Subject Rights)
In accordance with the GDPR and the Personal Data Protection Act of Taiwan, you have the following rights:
· To request access to your personal data
· To request copies of your personal data (data portability, where applicable)
· To request correction or supplementation of inaccurate data
· To request deletion (right to be forgotten)
· To request restriction of processing
· To object to processing based on legitimate interests
· To withdraw consent at any time (without affecting the lawfulness of processing prior to withdrawal)
· To lodge a complaint with a competent supervisory authority
You may exercise the above rights by contacting us at service@securevectors.com.
The Company will respond to your request within a reasonable period in accordance with applicable laws.
Where the GDPR applies, you may also lodge a complaint with a data protection supervisory authority in an EU Member State.
9. Cookies and Tracking Technologies
The website uses cookies and similar technologies to provide basic functionality, analyze traffic, and improve service quality.
You may manage or refuse cookies through your browser settings; however, disabling cookies may affect certain website functions.
10. Personal Data Security Measures
The Company implements reasonable and industry-standard technical and organizational security measures, including but not limited to:
· SSL/TLS encryption
· Access control and authorization management
· Firewalls and information security monitoring mechanisms
to protect personal data from unauthorized access, disclosure, alteration, or destruction.
11. Protection of Minors
This website is not primarily intended for minors, and the Company does not knowingly collect personal data from individuals under the age of 18.
Where required by law, the Company will obtain prior consent from a legal guardian before collecting such data.
12. Amendments to This Privacy Policy
The Company reserves the right to amend this Privacy Policy in response to changes in laws, technology, or business needs.
If material changes are made, the Company will announce such changes on the website or notify users through other appropriate means.